24/7 Facility Operation & Secure Admissions
Main Line: (417) 926-3120
Family Guide & Operations

Facility Information & Guidelines

Essential operational procedures, calling schedules, visitation policies, and financial guidelines for parents, guardians, and official representatives.

Telephone Policies

JO Pre-Approval Required: Any phone contact by any person other than the parent, guardian, foster parent, and/or custodian must be explicitly approved by the child's assigned Juvenile Officer (JO).

We maintain consistent phone privileges to keep youth connected with family while maintaining security and structured daily routines.

7:00 AM – 9:00 PM

Call Schedule & Limits

Call Days: Tuesday, Thursday, and Saturday

Limit: 2 calls per day (incoming and/or outgoing)

Duration: Max 15 minutes per call (counts as 1 call regardless of duration)

Note: When school is in session, phone calls during school hours are not advised.

In-Person Meetings

Visitation Rules & Schedule

Visit Days: Monday, Wednesday, and Sunday (1 hour per juvenile)

Schedule Visit: (417) 926-3120
Prior Approval & Scheduling:All visitors must be pre-approved by the Juvenile Officer. Visits MUST be scheduled in advance. Unscheduled visitors may be asked to wait or denied entry if time does not allow.
Denial & Termination Conditions:Staff or Juvenile Officers may deny or terminate visitation for ongoing investigations, suspected drug/alcohol impairment, or disruptive behavior.

Specific Visitation Guidelines:

  • Juveniles receive a maximum of ONE hour visit per day (total time split among visitors).
  • Anyone under 17 years of age MUST be accompanied by an adult guardian.
  • Children under 10 years of age MUST NOT be left unattended at any time.
  • Unruly behavior by an adult or accompanying child will result in immediate visit termination.
  • Divided Families: One hour visit is split between guardians/parents (e.g., 30 mins each if separated). Separate visits MUST be scheduled in advance.
  • Bringing extra approved visitors still consumes the allotted 30 min / 1 hour total window.
  • All authorized visitors MUST present valid photo identification (such as a Driver's License/State ID).
  • All visitors will be security-scanned before entry into the secure area.
  • Prohibited in visit area: Bags, purses, cell phones, or weapons of any kind. Please lock items in your vehicle. Car keys are checked in with staff.
  • School Hours: When school is in session, no visits will be scheduled during school hours.
  • Clergy Visits: Authorized pastors, ministers, or clergymen are allowed a separate 30-minute visit on designated visit days. Scheduled appointments are requested.
Planning Tool

Visitation Time Calculator

Divided families share a single 1-hour visit per juvenile. Use this tool to split the window evenly across guardians and see each person's exact time slot. Schedule separate visits in advance with the Juvenile Officer.

2

Up to 6 guardians sharing one visit.

Visit days: Mon, Wed, Sun.

Time Slot Breakdown

1

Guardian 1

13:00 – 13:30

30

min

2

Guardian 2

13:30 – 14:00

30

min

Total: 60 minutes split across 2 guardians. Each guardian should arrive 5 minutes early for security scanning.
Interactive Calendar

Visitation & Holiday Schedule

Schedule: (417) 926-3120
November 2026

Legend

  • Visit Day (Mon/Wed/Sun)
  • Call Day (Tue/Thu/Sat)
  • Holiday (adjusted)
  • Closed Holiday

Select any date to see visit / call / holiday status.

Note: Holiday schedules may shift per JO direction — always confirm your visit by calling the facility.

Parental Payment & Rules

Missouri Supreme Court Rule 211.241

Under Missouri Supreme Court Rule 211.241, the court orders parent/guardian payment for housing, clothing, food, and care for each day a juvenile is detained.

  • Damages: Any property damage or criminal actions within the facility will be submitted to the Juvenile Officer and billed to the parent/guardian.
  • Drug Screening: If drug-screening tests are authorized by the JO, lab costs are charged to the parent.

Mail & Letters

Juveniles are encouraged to write to family and approved contacts. Juveniles can send or receive an unlimited amount of mail.

Contraband Inspection: All incoming and outgoing mail is thoroughly inspected for contraband prior to delivery to ensure facility safety.

Supplies, Medicine & Donations

Hygiene: The facility supplies all necessary personal hygiene items. Outside hygiene products are not accepted.

Prescription Medications: Must arrive in the original pharmacy container with intact prescription labels. Send written medical instructions/protocols for diabetic juveniles.

Donations Accepted: Books, magazines, newspapers, playing cards, games, sports balls, etc.

Values Tree Mural in ORJDC Hallway
Facility hallway featuring positive youth growth valuesMindfulness • Ethics • Hope

NO Outside Food or Candy: No candy or outside food items are permitted to be brought into the facility for juveniles under any circumstances.

Safety Mandate

Sexual Abuse, Assault & Harassment Policy

The ORJDC has ZERO TOLERANCE for sexual assault, sexual abuse, or harassment by anyone—including juveniles, staff personnel, volunteers, or contractors.

All ORJDC staff members are legally mandated reporters. We investigate every report immediately and thoroughly in compliance with state and federal standards.